1. INTRODUCTION
MYO Drinks is a division of Bevie Handcraft NZ Ltd. Bevie Handcraft NZ Ltd, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. Your use of the Website constitutes acceptance of these terms & conditions. If you do not agree with any of these terms, you are prohibited from using or accessing this Website.
2. INFORMATION ON THE WEBSITE
Whilst every effort is made to update the information contained on this website, neither Bevie Handcraft NZ Ltd nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.
3. TRADE MARKS AND COPYRIGHT
Many of the trade marks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trade marks of Bevie Handcraft NZ Ltd. For example, these include (but are not limited to) “MYO Drinks”, “Grainfather”, “Still Spirits”, “Mangrove Jacks” and “Mad Millie”. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of Bevie Handcraft NZ Ltd.
The following uses of Bevie Handcraft NZ Ltd's trademarks are strictly prohibited:
- 3.1 Use in a manner that suggests endorsement, sponsorship, or affiliation with Bevie Handcraft NZ Ltd without prior written consent.
- 3.2 Use in a manner that is likely to cause confusion, deception, or misunderstanding.
- 3.3 Modification, alteration, or manipulation of our trademarks in any way.
- 3.4 Use of our trademarks in a way that is defamatory, offensive, or infringes upon the rights of others.
Users are prohibited from registering domain names, social media handles, or usernames that contain or incorporate Bevie Handcraft NZ Ltd's trademarks without prior written permission. This includes variations, misspellings, or abbreviations of our trademarks.
The materials contained in this website are protected by applicable copyright law.
4. EXTERNAL LINKS
External links may be provided for your convenience, but they are beyond the control of Bevie Handcraft NZ Ltd and no representation is made as to their content. Use or reliance on any external links and the content provided thereon is at your own risk. When visiting external links, you must refer to that external website's terms and conditions of use.
5. PUBLIC FORUMS AND USER SUBMISSIONS
Bevie Handcraft NZ Ltd is not responsible for any material submitted to the public areas by you (which include bulletin boards, social media sites, hosted pages, chat rooms, or any other public area found on the website). Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Bevie Handcraft NZ Ltd. Bevie Handcraft NZ Ltd reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to –
- 5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
- 5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
- 5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network;
- 5.4 violate any copyright, trade mark, other applicable New Zealand, Australian, or international laws or intellectual property rights of the Website Owner or any other third party;
- 5.5 submit contents containing marketing or promotional material which is intended to solicit business.
6. SPECIFIC USE
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
7. WARRANTIES
Bevie Handcraft NZ Ltd makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.
8. DISCLAIMER OF LIABILITY
Bevie Handcraft NZ Ltd shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
9. USE OF THE WEBSITE
Bevie Handcraft NZ Ltd does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
10. GENERAL
10.1 Entire Agreement
These website terms and conditions constitute the sole record of the agreement between you and Bevie Handcraft NZ Ltd in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Bevie Handcraft NZ Ltd in respect of your use of the website.
10.2 Alteration
Bevie Handcraft NZ Ltd may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
10.3 Conflict
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
10.4 Waiver
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
10.5 Cession
Bevie Handcraft NZ Ltd shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
10.6 Severability
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non script and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
10.7 Applicable laws
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of New Zealand and Australia without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of New Zealand or the High Court of Australia in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
10.8 Comments or Questions
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.
11. ONLINE SHOPPING TERMS AND CONDITIONS
All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion. By placing an order through our website, you confirm that you are legally capable of entering into a binding contract and that all information you provide is accurate and complete.
This website is owned and operated by Bevie Handcraft NZ Ltd and trades under the brand name MYO Drinks. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.
Bevie Handcraft NZ Ltd may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in NZD and transactions are processed in NZD. Bevie Handcraft NZ Ltd will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. All prices displayed are inclusive of GST if applicable.
Bevie Handcraft NZ Ltd reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Bevie Handcraft NZ Ltd will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery Bevie Handcraft NZ Ltd will notify its customers within 5 business days.
11.1 Privacy
Bevie Handcraft NZ Ltd is committed to the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse, and alteration of personal information under our control.
Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.
Credit card payments are made through Stripe and are secured using 256-bit SSL encryption. This ensures all credit card details you send to us via the internet will be encrypted. If any other user intercepts the communication, they will only be able to view the encrypted form. This makes it impossible to be intercepted by an unauthorised party as long as your browser supports the use of encrypted data transmissions.
For more details, please read our full Privacy Policy: https://myodrinks.com/privacy-policy/
11.2 Shipping Policy
Delivery is via third party courier. It is our company policy that we do not ship to Post Office box in New Zealand. Shipping address cannot be changed once order(s) has been shipped. As the registered couriers are third-party courier companies, we are unable to control their delivery time. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery. Orders cannot be cancelled once order has been shipped. Shipping time may vary depending on your location, please allow 2 -3 working days for your order to leave our warehouse. Shipping charges for all country website can be found here. In the event that Bevie Handcraft NZ Ltd chooses not to ship an item, you will be notified by email and any amount charged to your credit card will be refunded.
11.3 Returns and Refunds – General
We strive to provide you with the best shopping experience possible. To ensure clarity and transparency, please read our terms carefully before making a purchase.
We regret to inform that we do not accept returns or exchanges for any products unless they are faulty or damaged upon arrival. If you receive a faulty or damaged product, please contact our customer service team within 7 days of receiving your order. We will gladly assist you in resolving the issue by offering a replacement or store credit. In the rare event that you receive a faulty or damaged product, please contact us immediately. Provide us with clear photos of the issue, along with your order number and any relevant details. Our customer service team will assess the situation and provide further instructions on how to proceed.
Conditions for Returns & Refunds:
- Products must be unused and in their original packaging
- Returns must be initiated within 7 days of receiving the order
- Proof of purchase is required for all returns and refunds
- We reserve the right to refuse returns or refunds if the above conditions are not met
11.4 Returns and Refunds – Grainfather G30
MYO Drinks is committed to providing quality products that customers love using.
There is a 30 Day Money Back Guarantee that applies specifically to the Grainfather G30 Brewing System excluding it’s accessories and add-ons.
If for any reason you are not completely satisfied with your G30, please return this to us within 30 days of receipt and we can refund your purchase using your original payment method. However, you will need to send this back to us at your own cost.
We can only accept returns from those who have purchased from an official Grainfather or MYO Drinks website, owned by Bevie Handcraft NZ Ltd. We are only able to offer the 30 Day Money Back Guarantee in regions where we sell through an official Grainfather or MYO Drinks website, owned by Bevie Handcraft NZ Ltd.
If you move countries for example, you would need to return the item to the country in which you purchased this from in order to receive a refund. Please note, refunds will only be processed once the item is received by our warehouse.
11.5 Warranty – Manufacturer’s
We pride ourselves on offering high quality products from a range of trusted manufacturers. Some of the products sold on our platform are backed by a manufacturer’s warranty to ensure peace of mind and satisfaction with your purchase.
Manufacturer’s warranties have varying terms, durations, and limitations. Please refer to the product listing or packaging for more details if applicable.
If you believe your product is eligible for warranty, please contact the manufacturer directly, or reach out to our customer service team if unsure.
The manufacturer will assess the product and determine whether it qualifies for repair, replacement, or refund according to their warranty terms. The resolution process may vary depending on the manufacturer’s policies
11.6 Warranty - Grainfather
All equipment items sold under the Grainfather brand are warranted against faults in material or workmanship under normal use and maintenance during the warranty period. We will repair or replace your product at no charge if found to be defective during the warranty period due to a manufacturing faults. The warranty excludes damage caused by misuse, neglect, customer alterations and incorrect installation. Please keep your order confirmation as this will authenticate your warranty. We can only accept returns from those who purchased from an official Grainfather or MYO Drinks website, owned by Bevie Handcraft NZ Ltd. If you purchased this from a stockist, the retail store will be your point of contact for repairs/replacements.
11.7 Age Restriction
Many of the products available to purchase through this Website can be used to make beverages containing alcohol. Purchases of products that can be used to make alcoholic beverages from this Website are restricted to individuals who are above the legal drinking age in their country. By using this Website you warrant to us that you are above the legal drinking age in your country.
11.8 Cancellations and Modifications
Once an order has been placed it may not be cancelled or modified except at our discretion. If you have placed an order and wish to cancel or modify it, please contact customer support as soon as possible and we will make reasonable endeavours to assist.
Once an order has been shipped it may not be cancelled or modified.
11.9 Gift Cards
Gift cards are virtual cards that can be purchased and used as a form of payment on our ecommerce platform. Gift cards are available in various denominations and can be purchased online through our website.
Gift cards are non-refundable and cannot be exchanged for cash. Gift cards are delivered electronically via email to the purchaser or directly to the recipient, as specified during the purchase process.
Gift cards can be redeemed during the checkout process by entering the unique code provided on the gift card. If the value of the gift card exceeds the total order amount, the remaining balance will be stored on the card for future use. If the total order amount exceeds the value of the gift card, the remaining balance must be paid using another accepted form of payment.
Gift cards expire 36 months from the date of purchase. Gift cards are for personal use only and cannot be resold or used for commercial purposes without prior authorization. Gift cards cannot be used to purchase additional gift cards. We reserve the right to cancel gift cards or refuse orders if we suspect fraud, misuse, or any other unauthorized activity.
Lost or stolen gift cards will not be replaced or refunded. Customers are responsible for the security of their gift card codes and should treat them as they would cash. Items purchased using a gift card are subject to our standard return and refund policy. If an item purchased with a gift card is returned, the refund will be issued back to the original gift card used for the purchase.
12. User Accounts
In order to access some features of the Website such as saving items to your wishlist, you may be required to create a User Account. Registration is free and available to individuals aged 18 years and older. By creating an account, you agree to provide accurate and complete information about yourself and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree not to share your account information with any third parties and to notify us immediately if you suspect any unauthorized access or use of your account.
We reserve the right to terminate or suspend your account at any time, without prior notice or liability, for any reason, including but not limited to violation of these terms and conditions or misuse of our website. You may also deactivate your account at any time by contacting customer support.
We collect and process personal data in accordance with our Privacy Policy. By creating an account on our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
By creating an account, you agree to receive communications from us, including but not limited to order confirmations, promotional offers, and newsletters. You may opt out of receiving marketing communications at any time by adjusting your email preferences in your account settings.
Your user account is for personal use only and may not be transferred, shared, or sold to any other party. You agree not to use your account for any unlawful or unauthorized purposes, including but not limited to spamming, phishing, or transmitting malware.
Promotions:
The Shed promotion: 18th November 2024 to 26th January 2025. Discount applies to full price items only, cannot be combined with other discounts. Subject to availability.
Black Friday promotion: 18th November to 2nd December. Sitewide discount applies to full price items only, cannot be combined with other discounts. Subject to availability. Discount applies in cart. Black Rock Buy 2, Get 1 Free - all 3 items must be added to cart for discount to apply. Grainfather Deal subject to availability. Air Still Pro Deal subject to availability.